1Q-Is this a real site or a scam site?
A-YES! This is a REAL SITE. It does have a business name and number registered in Canada.
2Q-Where is "Men By DnD" based?
A-We are based in Winnipeg, MB Canada aka "Winterpeg", "The Peg".
3Q-Is the site secure for checking out?
A-Yes it is. If you notice the "https" instead of the normal "http". The "https" means it IS a secured site.
4Q-Can I expedite my shipping?
A-Of course you can! If you want a order expedited however I would email us first as to the cost. The rates vary between continent to continent and FARE WARNING it is expensive.
5Q-How long will it take to get my order?
A-Unfortunately it will vary from 7-25 business days depending which supplier is being used to fulfill your shipment. At Men By DnD we use USA, EU and China suppliers.
6Q-Why did I only receive part of my order?
A-Don't worry, it's on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, just email us and we will get on it ASAP.
7Q-Where are our products shipped from?
A-As mentioned we use products from USA, Europe and China. So depending which supplier fulfills the order is who gets used for shipping.
8Q-How can I check the status of my order?
A-We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email / SMS (if you signed up) or Messenger.
9Q-How do I return my order?
A-Returns and exchanges are accepted for all items within 60 days of purchase.
10Q- Can I cancel or change my order?
A-Yes you can! Since I am running solo right now I place ALL orders manually and at the start of my day I check my emails for just this situation.
NOW FOR OUR QUESTION
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